Online credit card fraud again increased in the UK in 2009 costing 1 in 8 retailers 6% of their annual revenues.

All transactions and payments received by Denby Dale Coffee are manually checked and credit/debit card details are automatically referenced with our merchant streamline provider as standard policy. A telephone confirmation call is conducted on all orders and an email is forwarded to ensure all the details we receive are genuine. This is done to protect our business and victims of card/identity theft.

ALL attempted fraudulent purchases are reported immediately to the Police Computer Crime Unit along with all the details we have, including the IP address and exact date/time the attempt was made which are investigated in full by the authorities.

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