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Terms, Conditions & Privacy Policy

Your Account:
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. All customer details held on our data base are Secure and Encripted. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if your password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.

CoffeeXclusive Limited reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

When you order, we will require your name, address, e-mail address and phone number. Without this information we will not be able to process your request or notify you of acceptance of your order. The supplied phone number will only be used to contact you in the event of a query regarding your order. We may pass this information on to our couriers in case they need to contact you. Should you not wish for this to happen, please let us know.

When you register with us you can select whether you would like to receive our monthly e-mail newsletter with special offers. You can subscribe or unsubscribe from our newsletter at any time under "Your Account" or by emailing info@coffeexclusive.com.
If you choose to pay online by card, you will be directed to the secure Protx Payment Gateway site. We will not and do not share your data with any third party.

Payment Methods:
All Major Credit/Debit cards accepted Except for American Express.
Visa Debit, Visa Credit, Visa Electron, Master Card, Solo, JCB, PayPal.
Or choose one of the options below:
Proforma Invoice:
Once payment is received and cleared through our bank, goods will be despatched immediatley.
B.A.C.S:
This method of payment is ideal for regular buyers and corporate clients.
Lease Purchase, Take a look at the benefits:
Lease rental payments are 100% tax deductable - A profitable business can claim back a minimum 20% against monthly rentals.
No deposit required - Therefore improve your cash flow straight away.
Fixed term, fixed costs - No nasty surprises if interest rates rise.
Unsecured agreement- No charge taken against your property.
Additional Credit line - Leasing does not restrict any future borrowings.
Upgrade all or part - Individual items of the lease can be upgraded to suit the needs of your business.

Web Security Information:
We make use of per-session cookies to track customer progress within our site. Longer term cookies are only held on the customer's computer, and for the purpose of enabling Login to areas of the site only available to registered users. Where customer information is held in an online environment, it is held securely within an area protected by a robust and full SSL certificate operating a 128 bit encryption protocol. This SSL certificate is provided by GeoTrust, a major provider of such facilities.

You can easily see when you are on a secure page by the "padlock" symbol in the bottom right-hand corner of the status bar of your browser or by looking at the URL in the address bar of your browser - standard pages start with "http" whereas secure pages start with "http".

Licence for website access:
CoffeeXclusive Limited grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of CoffeeXclusive Ltd. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

Copyright:
All content included on the website, such as text, graphics, logos, button icons, images and software its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of CoffeeXclusive Ltd and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of CoffeeXclusive Ltd or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not extract or re-utilise parts of the contents of the website without CoffeeXclusive Ltd's written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this website, without CoffeeXclusive Ltd's written consent.

Our Contract:
When you place an order to purchase a product from CoffeeXclusive.com we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched said order. That acceptance will be complete at the time we send the Dispatch Confirmation Email to you.  You are seeking to enter into a contract with CoffeeXclusive Ltd when you place an order.

Pricing & Availability:
All our prices are inclusive of V.A.T (where applicable) Our Vat number can be found along with our registered company details on your order confirmation and about us page. Beyond what we say on the website please note that our estimate of dispatch and shipping times are just a guide. They are not guaranteed dispatch or shipping times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order are unavailable.

Alteration or Amendments to these Conditions:
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

W.E.E.E Directive:
At CoffeeXclusive Ltd we support recycling and the the Waste Electrical and Electronic Equipment Directive  (WEEE Directive) which aims to minimise the impact of electrical and electronic goods on the environment, by increasing re-use and recycling and reducing the amount of WEEE going to landfill. W.E.E.E, seeks to achieve this by making producers responsible for the collection, treatment, and recovery of waste electrical equipment, and by obliging distributors to allow consumers to return their waste equipment free of charge. Once you have purchased your machine from CoffeeXclusive.com please keep your invoice/receipt as proof of purchase and once you are ready to dispose of your machine then please contact us for collection.

Data Protection:
By agreeing to these terms you agree to allow us the right to hold/pass on any suspected fraudulent orders to the relevant authorities and other retailers to help combat & prevent fraud.
 
Events beyond our reasonable control
We would not, and will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.

These conditions are governed by and have been constructed in accordance with the laws of England and Wales. You agree to submit to the non-exclusive jurisdiction of the English courts.Your statutory rights should not be not affected by these terms and conditions

Information for AOL users:
At Coffeexclusive we want all of our customers to have a positive shopping experience with us. So that you may progress through the site adding, and if required removing, items in your shopping basket and proceeding to checkout, we make use of per-session cookies.

Once you have logged in, even if you move in and out of the secure area of the site, this cookie prevents you from being accidentally logged out. Unfortunately, because of the unique way in which AOL operates, this can create problems for some people using AOL



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